Testimonials

View testimonials from the wonderful families and
patrons who have visited or experienced our services.

The staff at Normanna have been great at helping with the on-site visits and the virtual visits. Our family recently had a zoom visit  in honour of my mother’s birthday. The Ostheim staff helped connect her with  13 people during this virtual visit. The recreation staff helped get a birthday...
Annette O
I just want to express my gratitude to all the wonderful staff at Normanna for keeping the residents safe and well during this difficult time. You all are doing an amazing job.   ...
Sandra P
“Thanks to you and everyone at Normanna for keeping Covid-19 at bay. It is a daunting task and we are certain it wears on you and all the staff members. Keep up the good fight. You know that we appreciate all the extra effort that all are putting forth. Cheers!...
Victoria, Lyall and Grant
“Thank you for being so accommodating at the end of my mom’s life. It meant so much to be able to go in her room and hold her. Normanna is a wonderful care home and you do have an amazing staff. Thank you for listening to me over the past...
Tayla D
“Thank you for the care you have given to my wife, Jaquie B.  The meals are nutritious, tasty and well received.  The staff is optimistic, upbeat and very understanding of residents’ needs.  Infrastructure is bright, friendly and well laid out.” ...
Rick D
“The care here has been fantastic for Ken & family.  Our thanks to all the Solheim staff.” ...
Joanne H.
“I am very grateful for the care and attention my mother is receiving.  Especially for the kindness shown by staff.” ...
Mike H.
“Although my wife Olga has been a Normanna resident for a relative short period of time, I wish to express and share my gratitude for the unexpected high standards of resident health care and professional services delivered by all Normanna staff I have been in contact with. From my observation,...
Dietrich P.
“The nurses and staff at Normanna are amazing.  They have been taking good care of my mom, as well as other residents, with genuine care and love.  I am happy with the level of care and facility at Normanna and wish for its continual success at providing good long term...
Sam C.
“My Mom has been at Normanna close to two years.  Every time, I visit her, I feel very overwhelmed with the service and care they have given my Mom.  I also see how caring they are to other residents.  They make jokes and laugh with residents.  I even heard one...
Kim C & Family
On behalf of myself and our extended family, I would like to express our heartfelt thanks for the care and attention you and the Normanna staff have and continue to give to my mother, Mary. The recent outing to the dance studio covered by TV and the press could not...
Shawn H.
“I don’t have enough words to thank the staff for their care, compassion and friendship.  They made our lives good, especially during Tony’s last 5 days.  I moved into his room and lived with him until the end.  They treated Tony with great respect and kept him relaxed and comfortable,...
Phyllis G.
“I was impressed today by the welcoming attitude of the staff and how they all seem to enjoy what they do.  It is obvious to me they have a great working environment and the residents seem relaxed and happy with their surroundings.” ...
Suzanne E.
“I just wanted to personally thank you and all the staff at Normanna for the wonderful care and support my dad received in his last months. Everyone was so thoughtful, attentive, patient and good at their job. I am also so grateful for Ken, the night nurse, who called me...
Ming S.