Comfort. Care. Compassion.

Support Services

Dining and Meal Service

Meal Service for Family or Friends

  • One or two people may join a you for lunch or supper.
  • Meal tickets are required and must be purchased by 10:30 for lunch or 4:30 for supper
  • See the receptionist Monday to Friday or Nurse on weekends and statutory holidays.


  • Provision of nutritionally balanced meals and snacks in alignment with Fraser Health Licensing Requirements.
  • Coordination of a four/five week menu cycle, which includes entree choices, and is adjusted seasonally.
  • Integration of resident input through meetings and consultation into menu planning.

On-site Monday to Sunday

Breakfast - 8:30 am
Lunch - 12:15 pm
Supper - 5:15 pm

Housekeeping Services

Your family’s assistance is requested for the annual cleaning and the ongoing cleaning of valuables and ornaments in the room.


  • Provision of routine cleaning services 7 days a week
  • Provision of in-depth cleaning semi-annually

On-Site Monday to Sunday

Laundry Services

Laundry Services Requirements:

  • Clothes must be machine washable and correct size
  • Clothes are labeled by Normanna to ensure all items are accounted for.
  • If bringing new clothes, please hand them to staff for labeling.
  • —Should family prefer to do the laundry, the soiled clothes will be packed in a plastic bag and labelled “for washing”.
  • Dry cleaning, ironing and mending are the responsibility of the family.

On-site Monday to Friday



Maintenance Services Requirements:

  • Costs of major repairs or parts required for personal equipment are the responsibility of the resident or family.


  • Ensure Normanna is safe for residents, visitors and staff at all times
  • Ensure Normanna’s equipment is functional and continually maintained
  • Provision of minor repairs of personal resident equipment

Book a Tour

Interested in Normanna? Book a tour by calling 604-522-5812

Our Mission

Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.


Contact Information ..

7725 4th Street
Burnaby, BC
V3N 5B6
Main Line:
Main Fax:
Nurse Fax:
Office Hours:
8:30am to 4:30pm
12noon – 1 pm
Monday - Friday | All Statuary Holidays
The Accreditation Logo
Normanna is one of a few care facilities in Canada to have earned Accreditation with Exemplary Standing from Accreditation Canada for 2014 - 2018. Accreditation Canada certifies that Normanna and its contractors meet the national standards of quality for health services set by the Council.