Comfort. Care. Compassion.

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Support Services

Dining and Meal Service

Meal Service for Family or Friends

  • One or two people may join a you for lunch or supper.
  • Meal tickets are required and must be purchased by 10:30 for lunch or 4:30 for supper
  • See the receptionist Monday to Friday or Nurse on weekends and statutory holidays.

Roles:

  • Provision of nutritionally balanced meals and snacks in alignment with Fraser Health Licensing Requirements.
  • Coordination of a four/five week menu cycle, which includes entree choices, and is adjusted seasonally.
  • Integration of resident input through meetings and consultation into menu planning.

Availability:
On-site Monday to Sunday

Breakfast - 8:30 am
Lunch - 12:15 pm
Supper - 5:15 pm

Housekeeping Services

Your family’s assistance is requested for the annual cleaning and the ongoing cleaning of valuables and ornaments in the room.

Roles:

  • Provision of routine cleaning services 7 days a week
  • Provision of in-depth cleaning semi-annually

Availability:
On-Site Monday to Sunday

Laundry Services

Laundry Services Requirements:

  • Clothes must be machine washable and correct size
  • Clothes are labeled by Normanna to ensure all items are accounted for.
  • If bringing new clothes, please hand them to staff for labeling.
  • —Should family prefer to do the laundry, the soiled clothes will be packed in a plastic bag and labelled “for washing”.
  • Dry cleaning, ironing and mending are the responsibility of the family.

Availability:
On-site Monday to Friday

Location:
Basement

Maintenance

Maintenance Services Requirements:

  • Costs of major repairs or parts required for personal equipment are the responsibility of the resident or family.

Roles:

  • Ensure Normanna is safe for residents, visitors and staff at all times
  • Ensure Normanna’s equipment is functional and continually maintained
  • Provision of minor repairs of personal resident equipment

Our Mission

Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.

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Contact Information

7725 4th Street
Burnaby, BC
V3N 5B6
Main Line:
604-522-5812
Main Fax:
604-522-5803
Nurse Fax:
604-522-5892
Office Hours:
8:30am to 4:30pm
Closed:
Between 10:30am - 11:00am & 1:30pm - 2:00pm
Monday - Friday | All Statuary Holidays
The Accreditation Logo
Normanna is one of a few care facilities in Canada to have earned Accreditation with Exemplary Standing from Accreditation Canada for 2014 - 2018. Accreditation Canada certifies that Normanna and its contractors meet the national standards of quality for health services set by the Council.