Comfort. Care. Compassion.

Personal Resident Services

Cablevision Service

  • There is a hook-up for cablevision and digital boxes have been installed by Shaw with remotes in each room.
  • A cablevision charge is added to each month’s rent and you are responsible for any materials/connections required to set up the TV.
  • Family is responsible for calling the provider should they wish to add extra channels in the assigned room and any fee that goes with it.

Mail Service

  • Postage stamps can purchased at reception for personal outgoing mail
  • Residents may use the Normanna address to receive personal incoming mail

Newspaper Service

  • Resident/families are responsible for ordering, payment and cancellation of newspaper subscriptions
  • Ask the provider to label the newspaper with the resident’s name

Telephone Service

  • Resident telephone service must be arranged by the resident or family through Telus at 604-310-2255. There may be a connection fee.

Book a Tour

Interested in Normanna? Book a tour by calling 604-522-5812

Our Mission

Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.


Contact Information ..

7725 4th Street
Burnaby, BC
V3N 5B6
Main Line:
Main Fax:
Nurse Fax:
Office Hours:
8:30am to 4:30pm
12noon – 1 pm
Monday - Friday | All Statuary Holidays
The Accreditation Logo
Normanna is one of a few care facilities in Canada to have earned Accreditation with Exemplary Standing from Accreditation Canada for 2014 - 2018. Accreditation Canada certifies that Normanna and its contractors meet the national standards of quality for health services set by the Council.