Comfort. Care. Compassion.

Personal Resident Services

Cablevision Service

  • There is a hook-up for cablevision and digital boxes have been installed by Shaw with remotes in each room.
  • A cablevision charge is added to each month’s rent and you are responsible for any materials/connections required to set up the TV.
  • Family is responsible for calling the provider should they wish to add extra channels in the assigned room and any fee that goes with it.

Mail Service

  • Postage stamps can purchased at reception for personal outgoing mail
  • Residents may use the Normanna address to receive personal incoming mail

Newspaper Service

  • Resident/families are responsible for ordering, payment and cancellation of newspaper subscriptions
  • Ask the provider to label the newspaper with the resident’s name

Telephone Service

  • Resident telephone service must be arranged by the resident or family through Telus at 604-310-2255. There may be a connection fee.

Book a Tour

Interested in Normanna? Book a tour by calling 604-522-5812

Our Mission

Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.


Contact Information

7725 4th Street
Burnaby, BC
V3N 5B6
Main Line:
Main Fax:
Nurse Fax:
Office Hours:
8:30am to 4:30pm
Between 10:30am - 11:00am & 1:30pm - 2:00pm
Monday - Friday | All Statuary Holidays
The Accreditation Logo
Normanna is one of a few care facilities in Canada to have earned Accreditation with Exemplary Standing from Accreditation Canada for 2014 - 2018. Accreditation Canada certifies that Normanna and its contractors meet the national standards of quality for health services set by the Council.