Comfort. Care. Compassion.

Accreditation Canada

Accreditation provides an independent, third-party assessment using standards built upon best practices used and validated by organizations around the world.

What is Accreditation?

Accreditation is an ongoing process of assessing health and social services organizations against standards of excellence to identify what is being done well and what needs to be improved.

It involves all members of our organization, from our board of directors to frontline staff as well as members of the community including patients and families and our community partners. It allows us to understand how to make better use of our resources, increase efficiency, enhance quality and safety, and reduce risk.

Who benefits from accreditation?

  • Clients & Families: A good accreditation program fosters respectful, compassionate, culturally appropriate, and competent care that is responsive to the needs, values, beliefs, and preferences of clients and their family members.
  • Leadership: Accreditation adds credibility for quality improvement, supports changes to policies and procedures, minimizes risk and helps provide more consistency of services
  • Staff: Accreditation engages staff in continuous quality improvement, improves safety, and streamlines onboarding through access to clear policies and procedures

What does being accredited mean?

When you see the Accreditation Canada seal, you can be certain that the health care organization is working hard to meet standards to deliver safe, high-quality care. We do so because better quality means better health.

Our Mission

Normanna provides quality residential healthcare services that reflect the values of trust, respect, caring and diversity.

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Contact Information

7725 4th Street
Burnaby, BC
V3N 5B6
Main Line:
604-522-5812
Main Fax:
604-522-5803
Nurse Fax:
604-522-5892
Office Hours:
8:30am to 4:30pm
Closed:
Between 10:30am - 11:00am & 1:30pm - 2:00pm
Monday - Friday | All Statuary Holidays
The Accreditation Logo
Normanna is one of a few care facilities in Canada to have earned Accreditation with Exemplary Standing from Accreditation Canada for 2014 - 2018. Accreditation Canada certifies that Normanna and its contractors meet the national standards of quality for health services set by the Council.